June 2023
We use cookies, web beacons, and other tracking technologies to learn how our websites are used and how they perform.
We do this to improve your experience on the sites, and to be better able to market our products and services to you.
The specific set of technologies used varies depending on the product, service, and site you are interested in or use.
This policy describes the privacy practices on our websites. By websites (or sites) this description refers to groups of pages within the NetGate.pro domain. Our online resellers (e.g. Cleverbridge AG) have their own privacy policies and are not included in this policy.
We use cookies on our websites to assist us in content personalization, website improvements and development, and to create relevant online marketing activities. When you visit our sites, you agree to the use of such cookies. You can also adjust your choices from our cookie preference settings. Your cookie preferences remain active for one year from your choice. The expiration date of a cookie is dependent on the cookie provider. If you wish to remove the cookies prior to their expiration date, you can do so from your browser settings.
Some cookies (functional cookies) are required for proper functioning of the site or for security reasons, and are always set. For the sake of keeping this document relevant, such essential cookies are not discussed herein.
The information collected via cookies and other web technologies helps us understand when and how visitors discover, interact with, and leave our websites. We then use this information to
improve the visibility and usability of our sites,
locate and address technical issues you might experience,
deliver customized and relevant content, including pricing, to you, and
direct you to the most relevant localized web page (based on geographic IP address).
By default, we do not use cookies to identify the individuals who visit our websites. However, if you have voluntarily submitted your contact information to NetGateVPN — when purchasing a product, downloading a product trial, completing a survey or entering a contest, for example — we may, with your consent, tie your website usage to your individual record through the use of cookies. If you are a visitor interested in our corporate-oriented communication, this will also include your previous browsing on NetGateVPN websites.
We generate statistics and aggregate reports for internal use, as well as for sharing with NetGateVPN group companies, partners, and subcontractors. Our third-party web analytic providers may also create and publish aggregate reports of the data collected. The statistics and aggregate reports do not contain any data that could be linked to an individual website visitor.
The data we collect can also be used for marketing purposes. Information about the pages you have visited or the products you bought in the past helps us market more relevant services to you in the future.
We also work with data aggregators and ecommerce sites to provide targeted advertising to our customers. In practice, this means that when you visit our site or a third-party website we have partnered with, or click an advertisement for NetGateVPN products or services, your activity may be tracked through cookies. These cookies are generated by our marketing partners and used to display personalized NetGateVPN-related advertisements on other websites.
We do not sell your personal data to any third parties. Information that is not personally identifiable may be shared with our advertising or business partners. They may also use cookies to track what advertisements you have seen and what products or services you appear to be interested in.
Cookies help us collect information about the use of our website. This information includes, among other things,
the web browsers and operating systems used,
the domains of referring sites (traffic origin),
the date, time, number, and duration of visits,
which pages or elements within pages were viewed,
which links, buttons, or other items were clicked,
and what was typed into text fields in forms.
Cookies may contain IDs, typically random strings of numbers and letters, that are unique to your browser. This helps us recognize your browser when you visit our website again.
We use both first-party (set by NetGateVPN) and third-party cookies (set by a vendor other than NetGateVPN). Third-party cookies convey information to that third-party site upon your visit to an NetGateVPN site.